PRIVACY POLICY
Introduction:
SKIN & Wellness respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services, including communications through our electronic medical record (EMR) system.
Information We Collect:
We may collect the following types of information:
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Personal Information: Name, phone number, email address, date of birth, and other identifying details you provide when booking appointments or completing forms.
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Health Information: Relevant medical or skincare history necessary to provide safe and effective treatments.
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Communication Data: Messages, appointment confirmations, and SMS communications.
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Technical Data: IP address, browser type, and website usage data collected automatically.
How We Use Your Information:
We use your information to:
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Provide and manage appointments and treatments
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Communicate with you regarding bookings, reminders, and follow-ups
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Send important updates related to your care
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Improve our services and client experience
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Maintain accurate medical and treatment records
SMS Communication & Consent
By providing your phone number, you consent to receive SMS messages from SKIN & Wellness related to:
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Appointment confirmations and reminders
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Follow-up communications
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Service-related notifications
Message and data rates may apply. You may opt out at any time by replying “STOP” to any message.
Sharing of Information
We do not sell, trade, or share your personal information, including mobile information, with third parties or affiliates for marketing or promotional purposes.
We may only share your information in the following limited circumstances:
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With trusted service providers (such as our EMR system) strictly for business operations
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When required by law or to comply with legal obligations
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To protect the safety, rights, or property of SKIN & Wellness or our clients
Any third-party service providers are required to maintain the confidentiality and security of your information.
Your Rights
You have the right to:
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Request access to your personal information
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Request corrections to inaccurate data
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Request deletion of your data where legally permitted
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Opt out of communications at any time
To exercise these rights, please contact us at: info@skinandwellnesslounge.com
Cookies & Tracking Technologies
Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
SKIN & Wellness
10 Mystic Lane, Malvern, PA
info@skinandwellnesslounge.com
484-320-8848